Services

We care deeply about your success and offer three areas of services:

• Our strategic consulting services will help you unlock Microsoft 365 for your intranet and employee communications.
• Our implementation services harness the power of Velaku’s software and Microsoft 365.
• Our support team is there to ensure your success is sustainable.

Like peanut butter and jelly, or macaroni and cheese, our consulting services combine our long-standing experience with intranets and employee communications and our deep knowledge of Microsoft 365 to produce simply “delicious” results.

As a Microsoft partner with substantial enterprise-level experience, we are uniquely qualified to improve and innovate your intranet, digital workplace and employee communications without reinventing the wheel – boosting employee engagement, saving you time and reducing risk.

The result? A proven, real-world approach that delivers tangible results for today’s hybrid, mobile-first work force.

CONSULTING SERVICES

• Strategy
• Design
• Information architecture
• Technical architecture
• Implementation and configuration
• Governance, operations, support
• Stakeholder engagement
• Change management
• End user promotion and awareness

DELIVERABLES

• Strategic plan
• Roadmap and Phasing Plan
  • Feature implementation
  • Transition
  • Process
  • Content
• Search Optimization
• Governance and Operations (who does what)
• Stakeholder engagement
• Constituent research
• Information architecture
• SharePoint and Microsoft 365 information architecture

Learn More About Our Approach, Our Team, Our Value

We work with you to deploy our Velaku solution, as well as design, configure and optimize Microsoft 365 (SharePoint, Teams, Yammer, Viva) to power your digital workplace.

Our Velaku solution works seamlessly and directly in Microsoft 365. Technical installation is fast – typically a few days and only requires the involvement from someone with administrative access to your Microsoft 365 tenant.

Once installed, Velaku will be humming along behind the scenes. Content managers use Velaku plug-ins like Syndicate, Broadcast or Curate directly in the Microsoft 365 apps in which they currently manage content. No update or changes to security or authentication is needed.

Then it’s a matter of choosing the best ways to harness all that Velaku can do – which is where onboarding comes in.

Velaku is easy for content managers to use – especially for anyone who’s managed content in SharePoint. We provide personalized training for your content managers so they can hit the ground running without any downtime. Because Velaku extends core SharePoint feature/functionality for managing content, existing SharePoint training programs at your company remain relevant.

For FAQs on Implementation, click here.

We offer two levels of support:

• Core-level support provides self-service resources to help you take maximum advantage of Velaku and Microsoft 365.
• Upgraded support provides access to Velaku experts.

Who is a good candidate for upgraded support?

• Companies that prefer on-demand assistance
• Companies with a large or diverse group of content managers
• Teams who lack Microsoft 365 experts or power-users
• Companies who are new to Microsoft 365

Ready to talk? Click here.